SUPPORT
Got a question or an issue? We're here to help. Check the FAQs below or reach out directly.
App issues, leaderboard questions, gameplay help, and feedback.
info@digipanda.com.tr →
Data deletion requests, access requests, and privacy concerns.
info@digipanda.com.tr →
We typically respond to support requests within 1–3 business days. Data deletion and privacy requests are handled within 30 days.
FREQUENTLY ASKED QUESTIONS
How do I get started with Rapstar?
Download Rapstar from the App Store or Google Play. When you first open the app, you'll be prompted to enter a display name — this is what appears on the leaderboard. Then just start swiping! Swipe right if the rap is fire, swipe left if it's trash.
How does the leaderboard work?
Your score updates in real time as you play. The global leaderboard ranks all players by their total score. The more you play and the better your judgment aligns with community consensus, the higher you climb.
Is my display name public?
Yes. Your display name and score are visible to all Rapstar players on the global leaderboard. Choose a name you're comfortable with being public. Do not use your real name or personal information.
Can I change my display name?
You can update your display name in the app settings. Note that your previous scores will be associated with the new name going forward.
My score disappeared / the leaderboard reset. What happened?
Leaderboard scores can occasionally reset due to technical updates or anti-cheat measures. If you believe your score was removed incorrectly, contact us at info@digipanda.com.tr with details and we'll investigate.
The app is crashing or not working properly. What should I do?
First, try closing and reopening the app. If the issue persists, try uninstalling and reinstalling Rapstar (your leaderboard score is saved to our servers so you won't lose it). If neither works, contact us at info@digipanda.com.tr with your device model and OS version.
I want to delete my account and data. How do I do that?
To have your data deleted, send an email to info@digipanda.com.tr with your display name and a request for data deletion. We will remove your display name and scores from our systems within 30 days and confirm via email when done.
Does Rapstar cost anything?
The base game is free to download and play. Any in-app purchases (if available) are clearly labeled. We will never charge you without your explicit action to purchase.
I think someone is cheating. How do I report it?
We take fair play seriously. If you suspect a player is using cheats or exploits, please contact us at info@digipanda.com.tr with the display name in question. We investigate all reports.
I want to provide feedback or suggest a feature. Who do I contact?
We love feedback! Send your suggestions to info@digipanda.com.tr. We read every message, even if we can't always reply individually.